MetaPack and JDA Software Group have announced an increase of 35 per cent in year-on-year deliveries made across their platforms. The figure is almost three times higher than the cumulative year on year volume growth rate (which at the end of September was at 13.6 per cent) for dispatched orders across the UK’s e-retail sector.
“This fantastic growth is not just indicative of a general expansion in the UK eCommerce market, especially amongst some of our own retail customers, but more particularly the focus that eCommerce Directors are now placing on high quality, on-time delivery services that meet consumers’ needs and also support profitability,” said Bruce Fair, Chief Revenue Officer at MetaPack.
A number of the UK’s omni-channel brands are using both the JDA and MetaPack solutions to ensure their delivery offers can be fulfilled on-time.
“As the UK online retail market continues to grow, so too are customers’ expectations. It is therefore imperative that retailers’ online fulfilment capabilities are up to par, otherwise they risk damaging customer relationships,” commented Jason Shorrock, Senior Director, Retail Strategy at JDA. “The combination of JDA and MetaPack’s platforms help omni-channel retailers to improve operational efficiency, so that on-time and first-time delivery is made in line with customer’s expectations and at higher levels than before.”
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