M&S has launched a level three data technician apprenticeship to provide its workers with specialist data training.
The retailer said the scheme is designed to equip colleagues with the skills to accelerate its transformation and ensure data is at the heart of all decision-making. M&S is looking to enrol 70 employees over the next 12 months.
Upskilling colleagues through data is a vital part of the M&S transformation to become a digital-first retailer. So far, over 700 colleagues across the organisation have benefitted from specialist data training from M&S partner Decoded.
Open to everyone across the business, the data technician course teaches the fundamentals of how to manipulate and scrutinise data, and how to translate it into valuable insights that the business can then act upon.
Jeremy Pee, chief digital & data officer at M&S said: “M&S has a rich data set – from Sparks to M&S.com to M&S Bank—and in order to thrive in a digital future, we need colleagues who can act upon this insight and put data at the heart of everything we do. With the relaunch of Sparks, the creation of our new data hub BEAM and the continued investment in colleague data literacy programmes, we are building the foundations to deliver a step-change in customer experience, and we’re already seeing the benefits a more data literate workforce can bring.
“This new apprenticeship will give us a new platform to go even bigger and engage even more colleagues through the power of data and we’re really excited about the difference it will make.”
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