P2P Group exceeds delivery targets


As
part of its TRAKPAK service, the company now completes deliveries to Russia in
7.4 days, to China in 6.3 days, to Spain in 3.1 days, and to Italy in 3 days,
on average.

TRAKPAK,
P2P’s flagship product, is the first global, tracked delivery solution designed
specifically to support e-commerce. Priced between standard mail and express
courier services, it offers online retailers an affordable delivery solution
that is fully tracked with delivery confirmation. The service can be integrated
into retailers’ existing websites and customer service software, and is
available on multiple platforms including Metapack and DAI. TRAKPAK is complemented by ReBOUND – a
solution which provides the same service for returns.P2P delivers to every
country across the world, and recently reached a milestone goal of distributing
8 million parcels a year.

The
company uses years of industry expertise to develop impartial, innovative and
dynamic distribution solutions for online retailers. P2P’s clients, including
Boden, Wiggle, The Hut Group and Disney, and their customers, are already
enjoying the impact of these competitive delivery times.

Beth
Chapman, Sales Director, P2P eSolutions said “Delivery is a key component in
the online shopping experience. Research shows that only 23% of customers are
willing to wait eight days or more for most of their purchases,[1]
so it’s critical for retailers to be able to offer rapid and accurate delivery
options. By continuing to innovate and enhance our service level we are helping
our clients to meet their customers’ expectations, increase loyalty and,
ultimately, expand their customer base.


[1] ComScore,
‘Online Shopping Customer Experience Study’, May 2012

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