Parcelforce Worldwide, Royal Mail’s express parcels business, has confirmed that Palletways is its new pallet service provider as it looks to grow the number of new and existing parcels customers using pallet services. Palletways is Europe’s largest and fastest growing express palletised freight network and has industry leading scanning and pallet tracking systems. The three year contract means that Parcelforce Worldwide can continue to provide a one stop solution for customers who want both a parcel and pallet service, saving customers time and improving efficiency. Parcelforce Worldwide’s pallet services are fully integrated within its online shipping system, making it easy for customers to book collections, run management reports, track pallets and print labels
Rob Gittins, UK sales and commercial director, Palletways, said: “We are delighted to be joining forces with Parcelforce Worldwide, the leading provider of express parcels in the UK. With our industry leading customer satisfaction levels, the partnership is well placed to meet the needs of businesses the length and breadth of the UK. This contract reinforces the critical role that pallet networks today play in the logistics mix and their growing use by businesses of all sizes. We will be able to complement Parcelforce’s own logistics offering with multiple pallet formats to support the differing freight profiles in today’s demanding marketplace.”
Service options available include a pallet AM service, a next-day and two-day delivery service. To accommodate customers’ need for flexible delivery and collection options, customers can also choose Saturday delivery and Sameday collection up to 11am.
Gary Simpson, Managing Director of Parcelforce Worldwide, said: “There are many customers who want one supplier to provide both a parcel and pallet service, so we have partnered with Palletways who operate a high quality palletised network. We remain committed to providing customers with a parcels and pallets service to every postcode in the UK, and believe that Palletways are best placed to support our growth.”
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