Route Genie, iForce’s advanced carrier management platform, has secured a long-term partnership that will see InPost UK’s network of fully automated parcel lockers integrated into its software. The agreement will allow online retailers to provide more choice and convenience to their end customers as they’ll be able to return and collect their parcels in as little as seven seconds.
Route Genie already integrates with each of the leading domestic and international carriers, allowing retailers to process and manage those providers efficiently whilst reducing operating costs. With more than 1,000 InPost UK lockers nationwide, this new partnership will further strengthen Route Genie’s PUDO offering whilst helping retailers to provide their customers with an increased number of delivery options. All of InPost UK’s lockers are accessible 24/7 and located at a variety of safe and secure locations including Morrisons supermarkets, Esso petrol stations, Transport for London (TfL) sites, as well as outside retailers such as Toys R Us.
The Route Genie software has formed an integral part of the iForce proposition for several years and continues to underpin iForce Pathfinder, the company’s carrier management solution, which is currently being utilised by leading retailers such as Dunelm, Waitrose Cellar and Paperchase. Due to its success, Route Genie was launched as a SaaS (Software as a Service) application last year.
Richard Tucker, Head of Sales at iForce Group and Route Genie, said: “We are constantly looking at ways to enhance Route Genie’s portfolio of carriers and PUDO offering. By establishing this partnership with InPost UK we are providing more choice to the online shopper and therefore minimising the chance of abandonment at the online checkout.”
Tony Kells, Sales and Marketing Director at InPost UK, said: “Our dedicated national network of over 1,000 fully automated parcel lockers are accessible 24/7, meaning no more queues or waiting in, enabling customers to collect and return parcels at their earliest convenience. Route Genie is a highly innovative platform and this integration will ensure that retailers can deliver added convenience to the end consumer.”
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