Royal Mail has withdrawn a disputed increase in wholesale access-mail prices after Ofcom agreed to examine whether the proposed charges were fair and reasonable.
The Mail Competition Forum referred the price changes to the regulator on behalf of 17 access customers. They were contained in Contract Change Notice 129 and had been due to take effect on 5 October.
Access operators collect and sort bulk mail before handing it to Royal Mail for final delivery. The service is widely used for marketing mail, catalogues, bills and other high-volume communications.
Ofcom opened the case on 4 September following the breakdown of commercial negotiations. It closed the dispute on 5 October after Royal Mail withdrew the notice, without reaching a decision on the fairness of the proposed prices.
Royal Mail Wholesale has since listed a replacement Contract Change Notice 130, due to take effect on 7 December 2026.
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