Hotel Chocolat says its sales were up by 37 per cent for the three months to 26 December and by 63 per cent on pre-pandemic levels. This came as the result of strong growth in the USA and Japan as well as in the UK. The business noted that its Velvetiser hot chocolate maker had been a star performer and encouraged strong take-up of its subscription plan for supplies.
“These results demonstrate that Hotel Chocolat is connecting with more customers, as we invest continually in new product creativity, driving growth across channels and categories, and in our gentle farming initiative supporting cacao-farming families,” said Angus Thirlwell, CEO.
The multichannel business had increased prices on some of its products before Christmas due to increased costs for ingredients, payroll and shipping, but hopes to contain any further cost rises experienced in 2022.
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