Screwfix, one of the UK’s fastest growing retailers, has opened its 600th store – a major milestone for the UK retailer which has added 100 new stores to its network in the past 18 months.
The multi-channel retailer continues to focus on delivering convenience for busy tradespeople through its expanding network. Since opening its first store in Yeovil in 2005, Screwfix has grown significantly, with 97 per cent of the UK population being within a 30-minute drive from their nearest store. Screwfix is on track to open 50 stores in 2018, with many more planned for 2019.
The new store, on the Trident Industrial Estate in Hoddesdon, officially opened its doors on 20th September to hundreds of local customers. The store will help busy tradespeople to get the job done quickly and affordably, with a Click & Collect service allowing customers to order and collect goods in as little as one minute. Like all Screwfix stores, Hoddesdon is open seven days a week and has created new jobs in the town.
The retailer’s focus on customers and convenience – with extended opening hours, Click & Collect, next day delivery and award-winning 24/7 contact centre – is a major contributing factor to its fast growth rate and has also earned it high profile awards including Retail Week’s ‘Best Retailer’ and ‘Digital Pioneer’ in 2018.
In addition, a strong digital offer and continued delivery in terms of convenience, quality products and great value reflect its emphasis on improving the way its customers shop.
Screwfix’s best-in-class digital capabilities are being used by its parent company, Kingfisher plc, to develop leading eCommerce platforms in its stores and back of house systems across Europe, as part of its ambitious five-year transformation programme.
John Mewett, CEO of Screwfix, said: “We’re immensely proud to be opening our 600th Screwfix store. It represents a major milestone in our ambitions to offer the ultimate in fast, high quality customer service for our tradespeople, who need a responsive service, seven days a week. We are continuing to invest in our stores alongside our digital offering to ensure our customers can get the products they need when they need them.
“Our continued growth is testament to the loyalty of our fantastic customers who continue to be at the forefront of our business’’.
Since starting life as the Woodscrew Supply Company in 1979, Screwfix has always been passionate about delivering convenience, value and the wide product range required by its busy trade customers and serious DIYers. Its store network is visited by 7.8m customers a year and Screwfix.com by 5 million unique visitors each week.
Its convenient Click & Collect service, which enables customers to pick-up their goods in as little as one minute after ordering online or over the phone, has already received more than 27 million orders.
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