Superdry invests in returns portal

Superdry has selected ZigZag Global’s online portal to support the returns process. Allowing customers to choose from a range of returns options, the solution aims to reduce the cost of returns to retailers whilst offering customers a truly convenient service.

Superdry business transformation and logistics director Gordon Knox said: “We are always exploring new ways to incorporate solutions that both boost the customer experience and help deliver our sustainability initiatives. ZigZag’s returns solution will allow Superdry to reduce the costs and waste associated with returns whilst providing our customers with an easy to use method of returning from anywhere in the world.”