Tails.com has announced a new partnership with delivery platform provider Metapack,
Founded in Richmond in 2014, Tails.com delivers tailored nutrition to thousands of dogs every month, and through this new partnership with Metapack, it can now offer pet owners greater shipping choice and price transparency at checkout, while also driving down its fulfilment costs.
“Streamlining our tech stack with Metapack’s capabilities has significantly improved our visibility across the entire distribution journey—from fulfilment through to final delivery. The platform’s transparency and reliability position Tails.com to be more agile and responsive to opportunities within the courier market,” said Maxime Thomas, Head of UK Operations for Tails.com. “Metapack’s enhanced insights drive our data-driven decisions to proactively address issues. As a result, we can ensure the accuracy of our delivery promise to consistently uphold a customer-first experience that strengthens loyalty.”
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