Tata Consultancy Services (TCS) has extended its partnership with Primark and will, over the next five years, help transform the retailer’s technology operations to support ambitious global growth plans.
TCS has been working with Primark since 2016. In addition to driving business-critical integration programmes and stabilising core platforms for the retailer, TCS has also improved cybersecurity capabilities, improving the stability and reliability of processes and systems.
As part of this expanded partnership, TCS will help transform Primark’s technology operating environment to make it more resilient, reliable, and efficient. By supporting Primark’s transformation journey, TCS will help reduce the retailer’s time-to-market, aligning with its strategies for future growth. TCS will help Primark adopt a more agile and product-based operating model by enabling automation through intelligent automation and DevOps technologies. This new operating model will integrate and optimise application development, testing, and maintenance processes.
Primark’s new operating model will also be aligned to business functions and driven by their priorities, providing Primark with a comprehensive, real-time view of its technology, business systems and processes to enhance overall performance and enable the agile ecosystem required to support the organisation’s rapid growth plans.
TCS established operations in the UK market nearly 50 years ago and works with 200 of the region’s best-known businesses, including British Airways, Virgin Atlantic, Sainsbury’s, Nationwide, M&S, Asda, and Boots. It employs 23,000 people in the UK and Ireland.
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