The Delivery Group has joined forces with IT and delivery specialist the Parcel Monkey Group to launch ETrak, an eCommerce delivery solution designed to simplify the process of international shipping for online retailers.
ETrak is an end-to-end shipping service from collection, labelling and sortation, to customs clearance and injection into the final-mile carrier network. The service allows customers to access real-time tracking information on shipments, manage returns and produce detailed reports, through a single cloud-based platform.
According to the companies, when the transition period for Brexit comes to an end on December 31st, UK retailers will be faced with new challenges for shipping to the EU. ETrak provides an end-to-end solution to keep international shipping simple and affordable.
The joint venture builds on experience from both businesses, combining the technical expertise of the Parcel Monkey Group with the nationwide infrastructure of The Delivery Group.
ETrack integrates with existing software such as Metapack, Consignor and Linnworks.
Commenting on the launch of ETrack, Steve Stokes, Group CEO, The Delivery Group, said: “We want to help retailers capitalise on booming global eCommerce trade by opening up new international markets. Too often, ambitions around international growth are stifled because of the time-consuming complexities surrounding cross-border shipping. With ETrak, we remove that hassle and provide a real pathway for growth.”
Nav Ramiah, CEO of the Parcel Monkey Group, said: “Both businesses bring different skills to the partnership and by combining these strengths we’ve created an international delivery solution that addresses the needs of retailers and their customers.
“In the world of eCommerce delivery, price is no longer the sole factor when it comes to winning and retaining customers. Choice, convenience and quality of service all contribute to the customer experience. ETrak’s multi-carrier, cross-border shipping solution makes it easy and affordable for retailers to reach customers around the world and provide a fast and efficient delivery experience that will transform first-time buyers into loyal customers.”
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