Waitrose is working in partnership with Today Development Partners to increase its capacity and level of automation in order to grow its online grocery sales to £1 billion over the next three years. Three new automated customer fulfilment centres will be developed to support the growth.
Rob Collins, managing director of Waitrose & Partners, said: “Waitrose.com is a popular and efficient home delivery service that is already growing strongly ahead of the market. The plans announced today represent a clear commitment to achieve rapid step-change in Waitrose.com capacity and capability as we build a modern, well-invested digital business that is fit for the future.”
As part of the plan retail director Ben Stimson has been appointed digital director and will manage the relationship with Today Development Partners.
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