Whistl appoints Director of Contact Centres

Whistl has appointed James Revell as its first Director of Contact Centres. He joins the company from AIR FRANCE KLM, where he led its international contact centres.  James has been in the industry for 20 years, starting his career as a call handler and has progressed through the industry to senior leadership roles.

Whistl offers multichannel and omnichannel contact centre solutions across three sites in the UK, Gateshead, Paignton and Farnborough with 500 seats, handling calls, email and social media interactions.

Nick Wells, executive chairman, said: “James is recognised for his proven track record in delivering first-rate customer service and we are delighted that he will lead the Whistl contact centre team.”

James Revell commenting on his appointment said: “I am thrilled to be joining Whistl, working with their excellent contact centre team.”