Whistl has refreshed its Parcelhub brand aligning it more closely with the Group’s overall look and feel. This comes four years after the initial acquisition of the company.
The Parcelhub brand focuses on SME and mid-market online retailers and brands with a more regionalised approach and personalised service with onsite local collections and consolidated volumes. Parcelhub customers benefit from attractive carrier rates which have been secured for both Parcelhub and Whistl Parcels customers. Whistl Parcels focuses on large organisations and core strategic customers using the company’s national network.
Since its acquisition, Parcelhub has extended its coverage and sites throughout the Midlands, S Yorks, East London and Essex to meet the demands of SME and mid-market retailers, wholesalers and brands in these areas. The business continues to grow and has enhanced its customer service offering to include proactive parcel tracking support which helps identify and resolve a potential parcel delivery issue before a customer becomes aware of it.
Alistair Cochrane, CEO Whistl, said: “Through Parcelhub we are able to offer a regionalised and personal service to organisations that would not normally be able to access the benefits of capacity, scalability and efficiencies available to our larger customers throughout the year as well as at peak. We look forward to continuing to expand Parcelhub’s locations in the future.”