Medical appliance wholesaler, Wilkinson Healthcare, has selected Microsoft Dynamics NAV to support its central business functions and provide a scalable platform for the future.
The new solution provided by NAV People is helping the business to contain headcount costs by eliminating the manual entry of approximately 650 orders daily. It also delivers real-time data on number of orders, stock levels and invoicing. Additionally, the increased functionality provided by Microsoft Dynamics NAV has enabled Wilkinson Healthcare to develop a new channel to market. Its recently launched web shop offers people affected by incontinence or who have a stoma a direct and discreet facility to service their needs.
Wilkinson Healthcare supplies stoma, continence and wound care products to UK Dispensing Alliance Contractors and 9,500 pharmacies within the UK pharmacy network. It holds some 4500 SKUs at any one time and receives between 500 and 800 orders daily. Prescription line items are sent to Wilkinson Healthcare via an interface developed by The NAV People, which integrates the pharmacy wholesaler’s system with Dynamics NAV. As soon as the warehouse team at Wilkinson Healthcare pick and pack the items, a notification is sent via the system confirming the order fulfilment.
Share