Worldline has extended its partnership with TJ Morris’ Home Bargains chain to boost transaction times.
The agreement will see Home Bargains become one of the first UK retailers to roll out the Lane/3000 PIN pad across its stores to manage its £100 million worth of weekly transactions. The new payments system, with multilane functionality, aims to enable shoppers to pay more quickly at the tills and reduce waiting times.
Lane/3000 is PCI DSS compliant and works in unison with Worldline’s supporting service platforms, covering fleet management, payment application updates and merchant business services such as reporting and e-receipt management.
Worldline provides TJ Morris with these services through Ingenico, which has been part of Worldline since October 2020.
Frank Christiansen, IT director at TJ Morris, said: “This extended partnership will mark over ten years working alongside Ingenico, now part of Worldline. They provide a unique offering for us, acting as a one-stop shop for terminal supply and repair which is important to us as well as giving us the choice to own or lease the hardware. This was a unique selling point when we looked at other providers, combined with the excellent service and competitive commercial offering. The Worldline teams are fully engaged with our business providing solutions and suggestions to challenges that we face in the ever-changing world of Retail. Payments are complex, and it provides great peace of mind to me and the whole IT team here at TJ Morris to know the Worldline professionals are there to support us at every turn.”
Lee Jones, managing director of Northern Europe, GSV at Worldline, said: “Home Bargains is a beloved household name across the UK, and it is a delight to be extending our partnership so we can continue offering speedy and reliable payments to its customers. With thousands of customers and transactions a day, it is crucial that TJ Morris’ systems are robust, and the potential for missed sales and all the knock-on effects eliminated. We are really excited to see the new Lane/3000 being rolled out across their stores, enabling them and their customers to benefit from this fast, seamless and secure solution.”
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