La Redoute, French direct retailer of apparel and home decoration, has chosen Mirakl to accelerate its marketplace initiative. By transitioning the marketplace business onto the Mirakl Marketplace Platform, La Redoute will strengthen the development of the brand in France through laredoute.fr, accelerate its international presence, and improve the user experience of sellers.
La Redoute is building a profitable growth strategy based on its omnichannel approach to eCommerce. With 12 million unique visitors to its website, it now generates 90 per cent of its sales from digital. The marketplace, which launched originally in 2010, has enabled La Redoute to expand its lifestyle offering in-home fashion and decoration, in addition to its own collections, and a large selection of brands. By replatforming to Mirakl, La Redoute will be able to achieve a new level of operational efficiency and scale with the marketplace, strengthening its leadership in France and accelerating its international presence, including in the UK.
Laredoute.fr is now opening to new partner brands and professional sellers spanning fashion and home categories, as well complementary product categories such as watches, jewellery, IT and connected devices. This offer expansion will accelerate La Redoute’s marketplace growth by significantly increasing website traffic and boosting awareness of the La Redoute brand.
La Redoute has a community of more than 600 sellers present on laredoute.fr, and carries out a rigorous selection process to ensure a consistent, high-quality experience. This new technological evolution of the marketplace will allow for its accelerated development and make it easier to welcome additional sellers to the platform in order to expand La Redoute’s offering. It is committed to ensuring its partners provide a high level of customer service and works with marketplace sellers to ensure that customers always have a positive experience on laredoute.fr. The brand also takes every possible step to guarantee seamless transactions and secure payments for shoppers. Through the marketplace, sellers can access the customer base of the leading French fashion and home decoration eCommerce site. The platform also allows for a simple and fluid sales experience.
“At La Redoute, we have long been aware of the power of the marketplace model to quickly and securely extend our offer and as a result better meet the new expectations of our customers. With this new technological partnership with Mirakl, we want to go a step further. By further expanding our offer and improving the buying and selling experience, our ambition is to strengthen and consolidate our position as the preferred fashion and decoration lifestyle platform of families in France and Europe,” said Nathalie Balla and Eric Courteille, Co-CEOs of La Redoute.
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