International fulfilment services provider fulfilmentcrowd has reported 71 per cent growth in revenues, with turnover reaching £13 million for year-ending 31st March 2021, despite global supply chain disruption.
During the same period, the Lancashire-headquartered company grew its customer base from 300 to 500 SME eCommerce retail businesses and expanded its operations in the EU and US.
The company’s US-based distribution centres in Los Angeles and Virginia are now processing 1,200 orders every week for a fast-growing base of British-based exporters. The company also strengthened its presence in the EU, opening its third centre in Europe, which supported 264 per cent growth in revenues generated by exports to the continent.
Growth has also seen the company add to its leadership team during the past financial year, with senior team hires including Paul Taylor, Chief Operations Officer, Peter Hosker, Chief Financial Officer and Scott Warrington joining as Chief Revenue Officer.
In March 2021, fulfilmentcrowd closed its financial year with a £7.5million investment from growth capital investor BGF. This is supporting the businesses international expansion and continued investment in its cloud-based customer platform. Over the next 12 months, the business will also create 12 new highly-skilled technical and customer service roles to support its customer platform.
Lee Thompson, Managing Director at fulfilmentcrowd, commented: “Growth is being driven by our unique ability to meet the demands of the fast-growing number of SME eCommerce retailers. Online shopping is growing at a phenomenal pace and smaller retail businesses want to increasingly focus energy on selling products, rather than spending time packing and sending them to customers.”
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