Direct4x4, one of the largest 4×4/SUV accessory retailers in Europe, has chosen ArrowXL, the leading two-person delivery company to handle the delivery of its exterior & auto styling parts to households across the UK.
Direct4x4 supplies premium quality expedition wilderness camping gear for 4x4s, SUVs, MPVs, pickup trucks, vans, minivans and off-road vehicles. ArrowXL’s 2-person delivery service will collect goods on a daily basis from its Derby depot and deliver them to the customer’s room of choice. The customer will be able to nominate their delivery day and request a 2-hour time slot. The ‘askAXL’ tracking web app will allow customers to track their orders in real-time as their 2-hour time slot dynamically reduces to just 30 minutes. Customers can track their purchase as it works its way through the network and on the day of delivery can track the vehicle using the interactive map.
Mark Kerry, general manager at Direct4x4 said: “Great customer service is paramount for us at Direct4x4 and we were looking for a delivery company who could provide a clear line of communication with our customer, as well as offer a choice of delivery dates and times. We’re confident that ArrowXL will provide excellent customer service and we look forward to working together and growing our respective businesses.”
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