News: Consumer Opinion, Spending & Trends

UK consumers avoiding impulse purchases as cost-of-living crisis puts the squeeze on spending

Online retail 11 per cent bigger than pre-pandemic levels

Retail must react to help shoppers ‘buy’ precious time

Only a third of UK consumers trust Buy Now Pay Later services to protect their data

Gen Z driving shift towards more immersive shopping experiences

UK consumers more focused on reCommerce than US Counterparts

Lockdown-induced eCommerce shift here to stay for supply chains

H&M tops UK consumers’ favourite fitting brands

Mother’s Day eCommerce revenues jump 54 per cent

BNPL has consumers confused

7 in 10 Brits feel overwhelmed by financial jargon

Consumers call on brands to take a stand for Ukraine

Poor payment experiences driving customers away from online sellers

Majority of Brits now want an autonomous shopping experience

New report analyses almost half a billion purchases

Marketplaces face growing competition as 4 in 5 shoppers report ‘improved ease’ of shopping elsewhere

Winter Olympics drive online sales growth for skiing and snowboarding lines

Disappointing demos hinder sales of consumer electronics

Online retailers feel the love as Valentine’s Day prompts revenue boost

Brits spend over £2bn on delivery and returns in one month

Sweden is Europe’s most romantic country

Emerging delivery and consumer trends

70 per cent of UK consumers assess sustainability credentials before making purchasing decisions

The pandemic has destroyed customer loyalty

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