News: MARKET INSIGHT & RESEARCH

eCommerce fraud is fast becoming a crisis for merchants across the globe

The environmental impact of hitting ‘Buy Now’ during Amazon Prime Day

74 per cent of executives believe benefits of generative AI will outweigh associated concerns

Two-thirds of consumers feel personalised experiences aren’t truly ‘personal’

Consumers seek personalised, data-driven experiences, but cautious when sharing data

The cost of a social bounce

Brand loyalty eroding as consumers embrace eCommerce to save

Top 16 countries for cross-border online shopping.

Younger Brits leading rise in second-hand electronics sales

Small businesses are missing the mark with trend-savvy Gen Z customers

Most European consumers actively look for recyclability instructions on products

UK SMEs state over a third of their revenue can be attributed to thinking outside the box

Shoppers double online spending through D2C channels

Speed and simplicity are the key to a great digital experience

Over two-thirds of consumers are still being sent irrelevant messages by retail brands

The store is now the most impulsive shopping channel for 54 per cent of UK consumers

Online-only retailers at disadvantage as eCommerce costs rise

Summer online sales up

Digital teams waste two months a year fixing issues with no business impact

Father’s Day revenue dips, but average spend rises

Demographic data ‘losing its value’ as consumers become less predictable

Beauty shoppers say brands don’t know them well enough

Consumers realigning shopping habits and adopting cost-saving behaviour

Whistl finds only 3 per cent of consumers are loyal to an online retailer

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