Launching on 18th July, Holland & Barrett is to offer its customers the option to get their deliveries sent to one of nearly 1,100 automated InPost parcel lockers across the UK. This new service will allow Holland & Barrett customers to order their favourite items online and pick up those purchases 24 hours a day, 7 days a week at locations near their homes, offices or places they frequent during their busy lives. It also includes notifications on delivery times via email and text, eliminating waiting-in times and uncertainty about the whereabouts of a parcel. On average, locker locations are no more than two miles away from average urban customers, making it more convenient than ever to receive orders.
The new partnership will be supported by an online and Social Media campaign to raise awareness and engage Holland & Barrett customers on the benefits of the new service.
Emma Mead, director of eCommerce at Holland & Barrett International, said: “We have seen a big increase in online orders over the last year, which comes as no surprise as our customers are often time poor and not in a position to wait at home during the day for their deliveries to arrive. At the same time, many can’t receive any items at work, but would rather pick up their purchases in a location and at a time that’s convenient for them, e.g. on their way home from the office.”
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