Online retailer Natural Baby Shower has implemented Descartes’ cloud-based eCommerce warehouse management solution (WMS) to improve inventory accuracy as it fulfils customer orders. Natural Baby Shower which was launched some 15 years ago specialises in natural and sustainable baby and parenting products.
“With far too many manual processes in place, our inventory was very inaccurate and fulfilment operations were inefficient. Previously, all orders were printed on individual sheets of paper for the team who would have to hunt in the warehouse for the exact location of the items,” said Clifton Vaughan, the founder and a director of Natural Baby Shower.
“Since working with Descartes to implement its eCommerce WMS solution, the accuracy of stock has been incredible and we are not missing shipments.”
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