Royal Mail is cutting approximately 3,451 jobs as part of its
ongoing rationalisation and modernisation plans. The carrier
announced plans to cut 1,000 operational line manager positions
through voluntary redundancy. This follows a separate review of
managers in head office departments that will see a further 1,700
people leave Royal Mail. In addition, 751 jobs will go at Royal
Mail’s London mail centres.
Apparel retailer New Look has confirmed that
Carl McPhail, who has served as chief exec since 2008, has
resigned. Separately John Gildersleeve,
nonexecutive chairman since January 2010, has also announced he
is stepping down from the board. As a result, founder and
majority shareholder Tom Singh takes the helm in the interim as
executive chairman.
Majestic Wine is enhancing its online shopping
experience by using local content on its website. Each of the 161
stores within the Majestic network has been given its own online
profile page allowing online customers to see content that is
local to them including in-store sampling, a schedule of events,
and links to a store-specific Twitter newsfeed. Majestic worked
with its ecommerce services provider Snow Valley to assign a
local store to each customer using the customer’s billing
address.
Play.com has suffered a security breach that may
have compromised customers’ email address. In an article in the
Guardian, Play.com blames a third-party
marketer and states that “no other personal customer
information has been involved”.
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