Notonthehighstreet.com has announced the appointment of Hannah Webley-Smith as customer director, and member of the executive team. Hannah will work with the management team to ensure the customer is always at the heart of the brand, driving development of the customer experience and direct connections with small creative businesses through the site. She brings over ten years’ experience in luxury and brand marketing and joins from Benefit Cosmetics where she was marketing director for UK and Ireland. Hannah has previously worked with brands including L’Oreal, Jo Malone and Liz Earle.
Hannah’s appointment is the latest in a string of new hires for the retailer. To support the future growth and development of the brand, Notonthehighstreet.com recently appointed Sarah Atkins as head of brand marketing, who joins from John Lewis; Ben Irons as head of digital joining from PHD UK; and Louise Winmill as head of corporate communications and CSR from Freuds. The company recently appointed Mother to support all ATL communications.
Simon Belsham, CEO, said: “It’s an incredibly exciting time for the company as we enter our second decade. We celebrated our tenth birthday last month with Open Door – our first ever physical retail event. With her wealth of experiential experience and expertise, Hannah will bring great insight that will help us to further build on these foundations and develop our unique customer experience, as well as strengthen our growing management team. I look forward to welcoming her and our other new recruits to the team.”
Notonthehighstreet.com works with over 5,000 of the UK’s most creative small businesses. The company uses a variety of different channels to help tell the story of these partners and their products, driving brand understanding and engagement. Partners are regularly featured in exclusively created video content for social channels, as well as showcasing their work through demonstrations and workshops at experiential events, such as Open Door, to help bring the brand to life.
Share