parcelLab has announced its latest integration with OrderProtection. It enables retailers to offer their customers comprehensive order protection under their own brand, handling issues such as lost, stolen, or damaged packages with ease and at scale.
“At parcelLab, we’re passionate about turning post-purchase moments into opportunities for brands to shine,” said Giles Whiting, CEO of parcelLab. “With our new OrderProtection integration, we’re giving businesses the power to elevate their customer experience, reinforce their brand identity, protect revenue and turn potential frustrations into moments of trust and loyalty.”
“We are absolutely thrilled to partner with parcelLab,” said Tanner Chatterley, CEO of OrderProtection. “parcelLab’s commitment to enhancing post-purchase experiences aligns perfectly with our mission to safeguard customers’ deliveries. Together, we’re not just offering protection – we’re offering peace of mind, seamless support, and an elevated customer experience that drives trust and loyalty.”
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