Paul Smith has selected
Manhattan’s Supply Chain Commerce Solutions to optimise order fulfilment across
its international omni-channel retail operations and to drive business growth.
From opening its first
store in England in 1970 to managing a global enterprise across 6 continents
today, Paul Smith represents the quintessential international, omni-channel
fashion company. To help deliver on its brand promise and to keep pace with
customers’ rising service expectations across the globe, Paul Smith identified
the need for a proven, world-class supply chain commerce platform to optimise
its fulfilment operations and drive service level improvements for its stores
and customers. With ambitions to continue expanding its commerce footprint, the
retailer also recognised it needed a scalable solution that would enable growth
for many years to come.
James Horsley, finance
director at Paul Smith, commented, “With the continued business growth we
expect in the years ahead, the selection of a market-leading supply chain
commerce solution had become a prerequisite for our business strategy.
Manhattan’s technology will give us better visibility of inventory and will
help us ensure product availability for our customers. It will also give us
flexible fulfilment options and will drive efficiency enhancements across our
UK and global distribution operations. All of this is key to our long term
business success.”
Paul Smith selected
Manhattan based on its 25-year success working with many of the world’s leading
fashion brands, and its vision for the future of commerce technology. The
Manhattan solutions will replace Paul Smith’s legacy supply chain systems and
will complement the business’s other enterprise systems.
Craig Sears-Black, UK managing director at
Manhattan Associates, added, “Our platform will create exceptional value: it
will help Paul Smith deliver on its customer service, distribution efficiency
and business growth goals. We look forward to playing an important role in the
next phase of the Paul Smith global success story.”
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