Shop Direct has entered into consultation with 225 of its head office staff after confirming that it was proposing to consolidate some of its teams which would result in a number of redundancies. It is seeking to merge certain roles within its category, retail planning, operations and marketing teams.
In a statement retail director, Sam Perkins said: “We are performing strongly in a hugely competitive and challenging retail market, as evidenced over Christmas when we increased group revenue by 3.7 per cent. But as is true of all businesses, we must constantly improve the experience we offer customers to remain competitive. Continuing to innovate, realigning the way we work, enhancing our capability and simplifying our business will remain key to achieving that.”
Adding: “For our impacted colleagues, our commitment is that we’ll work through this process openly and transparently and with empathy and respect.”
Shop Direct confirmed it will liaise with Usdaw throughout the process.
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