Veterinary group snaps up online retailer

Veterinary group snaps up online retailer

VetPartners has acquired online retailer VetUK. VetUK is one of the UK’s largest online suppliers of pet care products and is a licensed supplier of pet medications in the UK and mainland Europe. It has handled a total of 3/5 million orders to date and currently ships between two and three thousand orders daily.

Operating its own online pharmacy and retail business will enable VetPartners to expand its services for clients at its 160 practices which have between them more than 500 UK sites.

VetPartners CEO Jo Malone said: “Before the pandemic, pet care was one of the fastest-growing eCommerce categories, and VetUK were helping to lead the way because of the fantastic service they provide pet owners. This has increased further during the pandemic, with customers seeking more convenience. Sales of essentials like pet foods and medicine have surged during lockdown, partly due to the huge increase in pet ownership, and we want to improve our client experience by enabling them to order products online like so many other sectors.”

VetUK enjoyed a 45 per cent uplift in sales in 2020 as more people ordered online.

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