ShipEngine has partnered with location technology what3words to enable seamless deliveries and strengthen the online customer experience. From today, what3words has been added to ShipEngine’s API, making it available to retailers, platforms and 3PLs across the UK.
ShipEngine’s API simplifies and streamlines shipping for businesses by offering an integration with over 100 carriers. Designed to integrate easily with existing systems, businesses can reduce delivery costs, improve and optimise shipping operations and increase customer satisfaction. Adding what3words location technology to its platform enables efficient, consistent and highly accurate deliveries to be made, ultimately elevating the consumer delivery experience.
Rafael De La Vega, SVP Global Carriers and Partnerships at Auctane, ShipEngine’s parent company: “In today’s increasingly competitive market, the importance of getting delivery right has never been greater. Our new what3words integration provides an innovative solution to improving the success of deliveries, regardless of where the parcel is being sent. Partnering with what3words allows us to offer our carriers and logistics partners the ability to receive a what3words address from an eCommerce seller at the same time as other necessary logistics information. Our latest research found that 45 per cent of UK consumers would be less likely to shop with a brand in future if their package was lost. Not only does our integration with what3words enable more accurate deliveries, but it also enhances the experience for consumers and provides them with an incentive to become repeat customers.”
Chris Sheldrick, Co-founder and CEO of what3words, adds, ” What3words is fast becoming a standard in the eCommerce and logistics space, reducing delivery times for our partners and ensuring parcels arrive exactly where they need to go. This integration will go a long way in supporting ShipEngine’s mission to support scaling businesses, providing them with logistics solutions that allow them to focus their time, energy, and resources on what matters most.”
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