To cut costs, John Lewis will replace its
in-store call centres with two large contact centres, in Glasgow
and either Manchester or Newcastle, next year,
The Guardian reports.
Amazon UK chief executive Brian McBride is
interviewed in The Independent. He discusses, among other
things, the soft launch earlier this month of the Amazon Outlet
Educational products distributor/cataloguer
RM has established a joint venture based in
Dubai called RM MENASA to service the Middle East, North Africa
and South Asia.
Footwear retailer Schuh, which says it is
launching a revamped website next month, announced that in the
year to March sales rose by £16 million to £135 million
and earnings were up by 21 per cent to £14.3 million, reports