Sales at fashion cataloguer Boden grew
“only” 10 per cent last year, according to the
London Evening Standard, which in its
profile of founder Johnnie Boden makes a big deal of his Eton
connections.
Marks & Spencer topped the list of eDigitalResearch’s eRetail Benchmark Study of the
most effective eCommerce sites. Making up the rest of the top
five: Play.com, Amazon, John Lewis, and ASOS. M&S
was also judged to have the most effective on-site search. John
Lewis came in number one for brand advocacy/word of mouth, with
Play.com deemed to offer the best first impression. Women’s
speciality apparel cataloguer/retailer Long Tall Sally
had the best online shopping basket, supermarket
Sainsbury’s had the best checkout process and offered
the best delivery experience. In terms of email responsiveness,
Euroffice came in on top.
Staples UK CEO Peter Birks, Office Depot
executive vice president, Europe Dirk Collin, Spicers UK and
Ireland managing director Ian Doherty, Euroffice CEO
Simon Drakeford, Tesco senior buying manager, stationery
Simon Lunn, Office2office CEO Simon Moate, and
OyezStraker group CEO Jeff Whiteway made Office Products International’s list of the
top 100 office products resellers.
The Telegraph sits down with Viscountess
Astor “ostensibly, to talk about OKA, the home
furnishings cataloguer she cofounded, but much of the interview
discusses the recent death of her grandchild Ivan, the son of
her daughter Samantha and David Cameron. Most unfortunate
quote: “Even when one goes out to restaurants one finds
that they are all full, so you do wonder where all this panic
is.”
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