Spring Global Delivery Solutions (Spring) is delighted to launch its International Returns solution, which consists of tracked and untracked products for packets and parcels. The total network consists of more than 150,000 drop-off locations, including local post offices, and a worldwide pick-up solution.
International Returns uses a smart and customisable platform specifically built with eCommerce business requirements in mind. The platform gives customers the advantage of having their own branded landing page for returns and Spring offers intelligent interfaces to connect easily with the customers’ systems via the latest API technology.
The solution is simplistic to use and scalable for all businesses, customers can enable their consumers to easily download return labels (available in 22 languages) for free, via branded portals linked to their website. Alternatively, consumers can purchase a return label in the portal with Sender Pays or Sender Part Pays to share the costs. Customers can also opt for label-in-the-box solutions.
Spring offers the benefit in Europe of value-added services along the returns route, including opening packages, inspecting or scanning the returned items to speed up refunding and
re-stocking.
“This creates for the very first time the flexibility and customization in returns that retailers require, and at an affordable price. The proposition is entirely scalable so it can be whatever
you want,” said Paul Taylor, Head of Sales& Marketing UK, Spring Global Delivery Solutions.
Share