News: Consumer Opinion, Spending & Trends

Research reveals Brits spending more to shop local 

UK brand loyalty remains in crisis according to research

Crunch time for BNPL

Retailers don’t need to invest in big tech for loss prevention

Half of Europeans drawn to items with a history

UK consumers’ 2024 sustainability score declines

Half of UK consumers back a return to VAT-free shopping for tourists

Chinese eCommerce sales to jump by 62 per cent & reach over US$2 Trillion in 2029

Half of UK shoppers think AI has improved their retail experiences — up 12 per cent from 2023

British celebs with the most sought-after beauty brands

One in four shoppers avoid buying from international retailers due to returns concerns

New research from Brite Payments shows rise of Pay by Bank

85 per cent of UK shoppers had poor experiences with online retailers in 2023

Return to sender? Only if it’s convenient

Return to office boosts physical shopping, with over 55 per cent spending more in-store

A fifth of Gen Zers secretly return Valentine’s Day gifts without telling their partners

£52bn UK online sales boosted by omnichannel experiences

Sales of sports goods up 30 per cent in January, but customers seeking deals

UK shoppers say human roles will always be needed in retail

47 per cent of Britons prefer to shop online for Home and Garden

ONS bears out shift in Christmas spending

Brazen consumer attitudes to fraud revealed

Online fashion revenues rose +6% Y-O-Y in December

Expected boom in Facebook Marketplace as HMRC side-hustle tax hits

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