The future of grocery shopping determined by CX
The Big Four supermarkets (Tesco, Sainsbury's, Asda and Morrisons) are having to further enhance their customer experience (CX) and delivery...
Viewpoint
Lockdown tech trends here to stay
Six months on from the official government lockdown, Robert McKechnie, Open Banking Expert at Equifax UK, believes technology and digital...
Online retailers must get to grips with their security posture fast, says Sonassi
Over the weekend (12-13 Sep), more than 2,000 Magento 1 online stores were hacked in what has been described as...
Online fashion retailers must understand Google’s keyword gender bias
When consumers search for ‘jeans’ or ‘pyjamas’ on Google, the first page of its search results almost exclusively shows pages...
Changes to EU Fulfilled by Amazon (FBA) rules – Comment
PJ Scott, Director, Velocity Commerce: "Between anxiety around what the first Coronavirus Winter will hold and relentless Brexit negotiations, it’s...
Fraud continues to rise, but faster digitisation will bring benefits
Keith McGill, head of fraud & ID, Equifax UK: "The results of the Cifas report show the changing face of...
Amazon’s new international shipping policy will hurt retailers
Tony Preedy, commercial director, Fruugo “Amazon’s new policy will without doubt be expensive for retailers, as they will have to...
eCommerce sustainability: managing your responsibilities
Consumers are more conscious than ever about how their shopping habits affect the world at large. As Coronavirus readjusts most...
Food system at risk of crash?
Tech company's backed by UK Government and Microsoft claim our food system is at risk. Artificial Intelligence fed by a...
SME retailers keeping an eye on VAT, business rates and corporation tax ahead of the 2020 Budget
There’s certainly an air of unpredictability about what might be unveiled in this year’s Budget on the back of a...
