AO.com has partnered with location finding company what3words to offer its customers the opportunity to add desired delivery place information. This could be, for example, rear of, side door, front entrance, or in garage. Delivery drivers can then check the info as they arrive at a delivery address and be sure not to waste time. The service also supports the millions of addresses in the UK that are misleading or don’t fully identify the delivery location.
Dave Ashwell, managing director, AO Logistics said: “It can be difficult for our drivers to find certain addresses, due to duplicated road names, the UK’s many un-numbered houses and single postcodes covering extensive areas. Our new partnership with what3words means we can always deliver to exactly the right location and guarantee our customers the excellent AO experience regardless of where they live.”
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