News: MARKET INSIGHT & RESEARCH

Majority of Brits now want an autonomous shopping experience

New report analyses almost half a billion purchases

JICMAIL Q4 2021 results: Mail drives vital digital traffic and store footfall

Marketplaces face growing competition as 4 in 5 shoppers report ‘improved ease’ of shopping elsewhere

82 per cent of UK households now receive subscription boxes

Mamas and Papas returns to profit

This Works opens new store on Tmall

Winter Olympics drive online sales growth for skiing and snowboarding lines

Disappointing demos hinder sales of consumer electronics

Online retailers feel the love as Valentine’s Day prompts revenue boost

Brits spend over £2bn on delivery and returns in one month

2022 State of CRM data health report finds data confidence does not match reality

Sweden is Europe’s most romantic country

Brits further increase Amazon spend

More profit warnings expected as Virgin Wines reveals its problems and online furniture business folds

‘Bricks beat Clicks’ on Google as Walmart, Nordstrom and BestBuy make big search visibility gains

60 per cent of Brits are personally affected by after-hours work emails

Joules FY profits will take a hit

Emerging delivery and consumer trends

Leadership decision-making in crisis of confidence

Studio Retail suffers share price drop

70 per cent of UK consumers assess sustainability credentials before making purchasing decisions

FatFace rebounds

The pandemic has destroyed customer loyalty

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